Terms and Conditions
for the use of the building-agents.com learning platform
This is a courtesy translation. The contract language is German; in case of doubt the German version prevails (§ 15 para. 3). References to statutes are to German law.
§ 1 Provider, scope
(1) The provider of the building-agents.com learning platform (the “Platform”) is Ynotbetter UG (haftungsbeschränkt), Dorfstraße 5, 04683 Naunhof, Germany, registered in the commercial register of the local court of Leipzig under HRB 41516, represented by its managing director Nicole Zschiesche, VAT identification number DE360832170, email: [email protected] (the “Provider”). (2) These terms apply to all contracts concerning the use of the Platform concluded between the Provider and users, including the free “Member” membership as well as the paid “Pro” and “Teacher” subscriptions. (3) A consumer within the meaning of these terms is any natural person who concludes the contract for purposes that are predominantly outside their trade, business or profession (section 13 of the German Civil Code, BGB). An entrepreneur is a natural or legal person or a partnership with legal capacity who, when concluding the contract, acts in the exercise of their trade, business or profession (section 14 BGB). (4) Deviating, conflicting or supplementary terms and conditions of the user do not become part of the contract unless the Provider expressly consents to their application in text form.
§ 2 Description of services
(1) The Platform is an online learning platform on topics relating to artificial intelligence. The scope of services depends on the tier chosen: – Member (free): limited access to the content and features marked as free on the Platform. – Pro: full access to the Explore hub, in particular comments, the knowledge graph, the terminal, the session viewer, the progress tracker, deep dives and the Explore world. – Teacher: everything included in Pro, plus creating and sharing learning journeys with an own group, the whiteboard with own templates, presentation mode for live sessions, and whiteboard recordings with transcript, subtitles and video output in German and English. (2) The applicable detailed scope of features follows from the description of services on the Platform at the time of ordering. The Provider develops the Platform continuously; § 10 governs changes to the scope of services. (3) The “Teacher” subscription is aimed exclusively at entrepreneurs within the meaning of section 14 BGB as well as at schools, educational institutions and comparable bodies. When ordering, the customer confirms that they are acting in that capacity.
§ 3 Registration, conclusion of contract
(1) Use of the Platform requires the registration of a user account. The data requested during registration must be provided completely and truthfully and kept up to date. There is no entitlement to registration. (2) The presentation of the subscriptions on the Platform does not constitute a binding offer by the Provider. By completing the order process via the payment service (button labelled “order with obligation to pay” or a correspondingly unambiguous wording), the user makes a binding offer to conclude a subscription contract. The contract is concluded when the Provider confirms it by email or activates the booked scope of services, whichever occurs first. (3) The Provider stores the text of the contract. These terms are made available to the user before the contract is concluded and can be retrieved on the Platform at any time. The order data is sent to the user with the order confirmation. (4) Registering as a Member and taking out a Pro subscription require the user to be of full legal age or to act with the consent of their legal guardians. Where minors gain access through the group of a Teacher account, the holder of the Teacher account ensures that the required consents of the legal guardians have been obtained.
§ 4 Prices and payment
(1) The prices shown on the Platform at the time of ordering apply. Prices for the Pro subscription are inclusive of the applicable statutory value added tax for consumers. Prices for the Teacher subscription are exclusive of the applicable statutory value added tax. (2) Billing takes place monthly or annually in advance, depending on the term chosen. Payment is processed by the payment service provider Stripe (Stripe Payments Europe, Ltd.); the payment methods shown during the order process are available. The terms of the respective payment service provider may apply in addition to the processing of the payment. (3) Invoices are provided electronically. The user consents to electronic invoicing. (4) The Provider is entitled to adjust the prices for future billing periods in order to reflect cost developments (in particular for infrastructure, licences, staff and external services). Price changes are announced to the user in text form at least six weeks before they take effect. If the price increases, the user may terminate the contract as at the date on which the change takes effect; the announcement points this out. For the current, already paid billing period the agreed price remains unchanged.
§ 5 Term, renewal, termination
(1) Depending on the variant chosen, the subscription has an initial term of one month or one year. It renews automatically for the term chosen unless it is terminated before the end of the respective billing period. (2) The user may terminate the subscription at any time with effect from the end of the current billing period. Termination is possible via the customer portal (“Manage subscription”), via the cancellation button provided on the Platform, or in text form to [email protected]. Fees already paid for the current billing period are not refunded; access remains in place until the end of the paid period. (3) The right of either party to terminate for cause remains unaffected. (4) The free Member membership may be ended by either side at any time without notice period; the user can delete their account for this purpose.
§ 6 Right of withdrawal for consumers
(1) Consumers have the statutory right of withdrawal in accordance with Annex 1 (withdrawal policy). The model withdrawal form can also be found there. (2) If the consumer requests that performance begin before the withdrawal period expires and subsequently withdraws from the contract within the period, they owe the Provider a reasonable amount for the service performed up to the withdrawal, calculated pro rata on the basis of the agreed total price for the billing period.
§ 7 Default of payment, suspension
(1) If the collection of a due fee fails, the user is informed and payment is attempted again. If payment is still not made after a reasonable grace period, the Provider is entitled to suspend access to the paid features until the outstanding claim has been settled. The claim to remuneration for the current billing period remains unaffected by the suspension. (2) The assertion of default interest and further damages caused by default as well as the right of extraordinary termination under § 5 para. 3 remain reserved. (3) Any costs of returned direct debits for which the user is responsible are borne by the user.
§ 8 Rights of use, user obligations
(1) For the duration of the contract the user receives a simple, non-transferable, non-sublicensable right to access the content of the Platform for their own use (for Teacher: for use within their own teaching activity with their own group). Any reproduction, distribution, making publicly available or modification of the content going beyond this is not permitted. (2) Access credentials must be kept secret. A user account may only be used by the person for whom it was created; passing it on to third parties, whether for payment or free of charge, is prohibited. Group access under Teacher is governed by the scope booked. (3) The following are prohibited in particular: circumventing technical protection measures, automated extraction of the Platform (scraping), using the content to train one's own AI models without a separate agreement, actions that impair the availability or security of the Platform, and posting unlawful content. (4) In the event of serious or repeated breaches, the Provider may temporarily suspend the account or terminate the contract for cause after prior warning — in the case of severe breaches also without one.
§ 9 User-generated content
(1) Insofar as the user posts their own content on the Platform (in particular comments, learning journeys, whiteboard content, templates and recordings), they remain the holder of the rights to that content. (2) The user grants the Provider the simple, territorially unrestricted right, limited to the term of the contract, to store this content, reproduce it technically and make it accessible to the extent chosen by the user (e.g. within their own group), insofar as this is necessary to provide the contractual services. For whiteboard recordings this includes the creation of transcripts, subtitles and video files. (3) The user ensures that their content does not infringe any third-party rights and that persons depicted or recorded — in the case of recordings in a teaching context in particular pupils or their legal guardians — have given effective consent. The user indemnifies the Provider against justified third-party claims based on a culpable breach of this obligation, including the reasonable costs of legal defence. (4) The Provider is entitled to remove or block unlawful content or content that violates these terms. The requirements of the Digital Services Act (Regulation (EU) 2022/2065) regarding notice and statement of reasons remain unaffected.
§ 10 Availability, changes to the service
(1) The Provider renders the services with the care of a prudent business person but does not owe any particular minimum availability. Maintenance work, further development and disruptions outside the Provider's sphere of influence may lead to temporary limitations. Plannable maintenance windows are scheduled outside usual usage times where possible. (2) The Provider may change and develop the Platform further, provided the core scope of services agreed by contract is preserved. For consumer contracts, sections 327 et seq. BGB apply in addition, in particular section 327r BGB on changes to digital products.
§ 11 Remedies for defects, liability
(1) For consumers, the statutory provisions of sections 327 et seq. BGB apply in the event of defects in the digital services. (2) The Provider is liable without limitation for intent and gross negligence, for damage arising from injury to life, body or health, as well as under the German Product Liability Act and to the extent of any guarantee given. (3) In cases of ordinary negligence the Provider is liable only for the breach of material contractual obligations (obligations whose fulfilment makes the proper performance of the contract possible in the first place and on whose observance the user may regularly rely), limited in amount to the foreseeable damage typical for this type of contract at the time the contract was concluded. Otherwise liability for ordinary negligence is excluded. (4) The content of the Platform serves the purpose of imparting knowledge. It does not constitute legal, tax or other professional advice for an individual case; the Provider assumes no responsibility for economic decisions the user makes on the basis of the content, to the extent permitted by law.
§ 12 Data protection
Information on the processing of personal data can be found in the privacy policy, available on the Platform. It does not form part of these terms.
§ 13 Changes to these terms
(1) The Provider may change these terms with effect for the future, provided the change is reasonable for the user taking the Provider's interests into account and does not concern material contractual obligations (in particular scope of services and price); changes to the service and the price are governed exclusively by § 4 para. 4 and § 10. (2) Changes are communicated to the user in text form at least six weeks before they take effect. If the user does not object within the period stated in the notice, the amended terms are deemed accepted; the notice points out this legal consequence and the right to object separately. If the user objects, either party may terminate the contract as at the end of the current billing period.
§ 14 Dispute resolution
The Provider is neither willing nor obliged to take part in dispute resolution proceedings before a consumer arbitration board within the meaning of the German Act on Alternative Dispute Resolution in Consumer Matters.
§ 15 Final provisions
(1) The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods. Vis-à-vis consumers this choice of law applies only insofar as it does not deprive them of the protection of mandatory provisions of the law of the state in which they have their habitual residence. (2) If the user is a merchant, a legal entity under public law or a special fund under public law, or has no general place of jurisdiction in Germany, the exclusive place of jurisdiction for all disputes arising from this contract is the Provider's registered office. (3) The contract language is German. If a translation of these terms is provided, the German version prevails in case of doubt. (4) Should individual provisions of these terms be or become invalid, the validity of the remaining provisions remains unaffected.
Withdrawal policy
Right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day the contract was concluded. To exercise your right of withdrawal, you must inform us (Ynotbetter UG (haftungsbeschränkt), Dorfstraße 5, 04683 Naunhof, Germany, email: [email protected]) of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post or an email). You may use the attached model withdrawal form, but it is not obligatory. To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Effects of withdrawal
If you withdraw from this contract, we shall reimburse to you all payments received from you without undue delay and in any event not later than fourteen days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement. If you requested that the services begin during the withdrawal period, you shall pay us an amount which is in proportion to what has been provided until you have communicated to us your withdrawal from this contract, in comparison with the full coverage of the contract.
Model withdrawal form
(Complete and return this form only if you wish to withdraw from the contract.) – To: Ynotbetter UG (haftungsbeschränkt), Dorfstraße 5, 04683 Naunhof, Germany, email: [email protected] – I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract for the provision of the following service: … – Ordered on (*)/received on (*): … – Name of consumer(s): … – Address of consumer(s): … – Signature of consumer(s) (only if this form is notified on paper): … – Date: … (*) Delete as appropriate.
You can end a contract at any time, without signing in, via the cancellation page.
Cancel contracts here